Privacy Policy

Last updated: 16 September 2026

1. Introduction

Ecosave Boiler Grants ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name.
• Contact Data includes email address and telephone numbers.
• Property Data includes your address, postcode, property status, and heating setup.
• Eligibility Data includes information regarding your receipt of qualifying benefits necessary for ECO4 scheme assessment.

3. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To assess your eligibility for government-funded energy grants.
• To contact you regarding your enquiry and arrange a home survey.
• To share with necessary third-party certified installers and funding bodies (such as Ofgem or relevant energy companies) solely for the purpose of fulfilling the grant application and installation.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.

To exercise any of these rights, please contact us at support@ecosaveboilergrants.co.uk.